Viking Sea won best overall ship in the small-mid size ship category, best entertainment, best service, best fitness, best public rooms and best shore excursions. Meanwhile, its sister ship Viking Star won for best dining, best cabins, best value and best for first-time cruisers in the same size category.
Interestingly, it was only in 2015 when Viking Ocean Cruises launched its first ocean cruise ship and it didn’t take long for the energetic team to break a leg and dominate the cruise industry.
While annual victory in Cruise Critic Cruiser’s Choice Awards seemed to be in the bag because ‘Viking is known for its excellent service and inclusive pricing’, I would like to highlight the hard work and dedication of our Filipino seafarers onboard world’s top cruise ships – the Viking Sea and Viking Star.
“It’s not easy to be number 1 but because we have teamwork and crew of Viking ships were dedicated to work, we’re able to impress and serve best our guests.
“In fact, we used to work like ‘James Bond’ on the floor.
“Sabi ko nga sa mga baguhan or mga newly hired crew, we need to make a big WOW impression sa mga guests.
“We need to execute things in right way.
“For example, to help build a harmonious relationship onboard, everyone take the responsibility to own the problem.
Ibig sabihin, pag may guest complaint kahit hindi sa department mo, need mo ipakita sa kanila ang positive action and we sincerely follow up talaga kung nasolve na ang problema,” shared Routh Gar Advincula Flogio, a Viking Star and Viking Sea cruise worker in our recent Facebook chat.
Asked why dapat walang ‘energy gap’ to serve guests, Routh commented, “We don’t want to disappoint them!”
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